Egg IslandContact
Email: hoangtuan.dev.deli.inc@gmail.com
Developer: Elight Labs
To help us fix things faster, please include your device and OS version (for example iOS 18.2 or Android 14), the game version (Settings in the game), your leaderboard name if the issue is about scores, and the steps to reproduce the problem with a screenshot if you can.
Common questions
I lost my progress
Progress is stored only on your device. Uninstalling the game or clearing its data removes it, and we cannot restore it because we keep no server backup.
My score is not on the leaderboard
Scores take a few seconds to sync after a run ends. Check your connection and reopen the leaderboard. Scores that look abnormal may be filtered by our anti-cheat checks.
A rewarded ad does not load
This usually depends on your region, your connection or ad availability. Try again in a few minutes. A reward is granted only after the ad provider confirms a completed view.
A purchase did not deliver diamonds
Make sure you are online and reopen the shop. If the diamonds still do not arrive, email us with the date of the purchase and the receipt from your App Store or Google Play order history.
Privacy, tracking and ads
Change ad choices in Settings → Privacy → Ad privacy options. On iPhone, change tracking permission in iOS Settings → Privacy & Security → Tracking. Details are in the privacy policy.
Deleting your data
See the data deletion page.